About This Site

How the notes are written#

• Practical first. Each page explains what an idea is, when to use it, how to apply it step by step, and what usually goes wrong. Most technique pages end with a checklist or a template you can copy.
• Sources are always named. Every page starts with a “Based on” line and ends with a list of the original books, standards and articles it draws on, with chapters or sections where known. The notes are summaries in our own words, not a substitute for the originals. If a topic matters for your work, read the original.
• Attributed ideas. When an idea belongs to a specific author, the page says so. When authors disagree or use different terms, the page points that out.
• Fictional examples. Examples use an invented company, “the Workshop” (a chain of bike-repair workshops), and invented numbers. They are illustrations, not real data or real case studies. Case studies in the Case Studies section are summaries of published sources and are cited as such.
• No advice for your specific situation. The notes describe common practice. Adapt them to your organization, your contracts and your regulations.