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Strategy
Before you define a solution, you need to understand why the change matters and whether it is worth it. These pages cover the strategic tools most often used by analysts.
Strategic Analysis Tools
PESTLE, Five Forces, MOST, resource audit, Boston Box, SWOT, 7-S and the Balanced Scorecard: what each tells you and in which order to use them.
business caseBuilding a Business Case and Financial Justification
Build a business case that survives scrutiny: options, feasibility, costs and benefits, payback, NPV and IRR with a worked example, and benefits realization.
soft systemsSoft Systems Methodology and CATWOE
Use Checkland's Soft Systems Methodology, CATWOE and business activity models when stakeholders disagree about what a business system is for.
business modelFive Business Model Patterns
Unbundling, long tail, multi-sided platforms, free, and open business models: five recurring patterns you can use as lenses to rethink a business model.
change managementManaging Organizational Change
The people side of business change: how individuals react, why culture resists, and how Kotter's steps, CBAM and embedding make a change stick.
Main sources for this section#
- D. Paul, D. Yeates, J. Cadle (eds.). Business Analysis, 2nd ed. BCS, 2010.
- A. Osterwalder, Y. Pigneur. Business Model Generation. Wiley, 2010.